Key results with Spendesk
100% receipt recovery: Complete visibility and control over all expenses.
12x transaction volume: Grew from 20 to 250-300 monthly transactions without adding finance headcount.
104 subscriptions managed: Full control over recurring costs, including 80+ AI licences.
Instant mobile approvals: CFO validates requests in seconds from anywhere.
Automated pre-accounting: Direct export eliminates manual re-entry of 250+ invoices monthly.
Multi-site autonomy: Six French offices plus international subsidiaries operating seamlessly.
Zero phantom subscriptions: Complete control when employees leave the company.
Enhanced security: Proper separation of duties with structured validation workflows.
About Niji
Niji is a digital services company with 1,500 employees specialising in digital transformation. They support clients from consulting and software integration through to deployment, particularly on websites, mobile applications, design, data, and cybersecurity. Operating across six offices in France plus international subsidiaries in Morocco, Singapore and Spain, Niji works with clients from various sectors, including telecoms operators, luxury, and services. Growing at 10-12% annually, Niji is a heavy consumer of AI tool licences for client projects, with automation and AI as strategic development priorities.
The challenges
Before Spendesk, Niji faced catastrophic spend management issues that created major operational and financial risks.
Core issues:
Shared bank card with zero traceability across the entire company.
Recruiters put card numbers on platforms; charges continued after they left.
Only solution was to regularly cancel and replace the bank card.
Single card holder created critical bottlenecks requiring physical presence for all purchases.
Two-factor authentication required real-time CEO access for SMS codes that expired in 30 seconds.
Purchases were impossible during absences, holidays, or CEO meetings.
Only 10% of receipts were recovered, making proper account closing impossible.
Manual re-entry and PDF standardisation for every expense.
Non-bank signatory managed the card, preventing separation of duties.
Complete absence of visibility over recurring subscriptions.
We had recruiters who put card numbers on various platforms. When they left, we continued to be charged and couldn't stop the cards. It was hell!
Isabelle DecombleBefore Spendesk
Shared bank card with no traceability
Single-person bottleneck for all purchases
10% receipt recovery rate
Manual accounting re-entry for every expense
No subscription visibility or control
No separation of duties
Purchases impossible during absences
After Spendesk
Individual virtual and physical cards
Instant mobile approvals from anywhere
100% receipt recovery
Automated pre-accounting and direct export
Complete subscription management (104 tracked)
Structured validation workflows
Zero operational bottlenecks
The solution
Niji implemented Spendesk to regain complete control over business spending whilst enabling operational agility across six French offices and international subsidiaries.
Key features implemented:
Virtual cards on demand with instant CFO approval via mobile.
Physical cards for site directors enabling autonomous budget management.
Subscription management tracking 104 recurring costs, including 80+ AI licences.
Automated pre-accounting with conditional rules for expense accounts and VAT.
Direct accounting export eliminating manual re-entry.
Mobile approval workflows enabling validation from anywhere.
Automatic receipt reminders with card blocking for non-compliance.
Representative system centralising purchases through designated team members.
This conditional automation feature is brilliant. All the licences we buy in the US have a specific accounting account, are VAT exempt and the receipts are already pre-accounted for.
Isabelle DecombleFrom confusion to control
The transformation was immediate and comprehensive. Instead of a single shared card creating bottlenecks and fraud risks, Niji gained instant card creation and mobile approvals, enabling teams across six sites to operate autonomously whilst maintaining complete financial control.
The CFO can now validate requests in seconds from anywhere, eliminating the previous dependency on physical presence and real-time SMS code access. Each site director manages their local budget independently, whilst finance maintains centralised visibility and control.
Niji implemented a representative system, designating two people per team to handle purchases. This centralises purchases and avoids multiple contacts across a 1,500-person company whilst maintaining responsiveness.
Subscription management proved particularly valuable. With 104 recurring subscriptions, including 80 AI licences from the same supplier at the same price, Spendesk's automatic visibility and card blocking system eliminated phantom subscriptions and charges that continued after employees left.
Our CFO receives it on his mobile. As we're multi-site and very often travelling, it enables us to be very responsive. There's an alert; we check if the request is legitimate, and we validate. The card is immediate.
Isabelle DecombleThe results
Since adopting Spendesk in 2017, Niji has transformed its financial operations whilst scaling dramatically:
100% receipt recovery: Automated reminders with card blocking ensure complete compliance.
12x transaction volume: Grew from 20 to 250-300 monthly transactions with the same five-person team.
Complete subscription control: Full visibility over 104 recurring costs, including 80+ AI licences.
Massive time savings: Processing time is stable or reduced despite exponential growth.
Automated pre-accounting: Direct export eliminates manual re-entry of 250+ invoices.
Zero operational bottlenecks: No more "I can't make my purchase" complaints.
Instant mobile approvals: CFO validates from anywhere in seconds.
Multi-site autonomy: Six sites operating independently with centralised control.
Enhanced security: Proper separation of duties and structured validation.
Honestly, today I couldn't maange without Spendesk. We're so satisfied that we've never looked elsewhere. I don't even know who your competitors are in the market because it meets all our needs.
Isabelle DecombleReady to transform your spend management?
Discover how Spendesk can help your business gain complete spend control, automate accounting, and scale efficiently. Talk to an expert today.
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