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Chasing receipts, decoding cryptic spreadsheet entries, and reconciling expenses at month-end – these are the tasks that make finance teams dread expense season. The right software eliminates most of this friction, but choosing poorly means trading one set of headaches for another.
This guide breaks down what expense management software actually does, the features that matter most, and how the top ten platforms compare for different business sizes and needs.
What is expense management software?
Expense management software automates how businesses track, approve, and reimburse employee spending. Instead of chasing paper receipts or wrestling with spreadsheets, finance teams get a centralised system where expenses flow through automatically – from the moment someone snaps a receipt photo to the final reimbursement hitting their bank account.
The leading platforms in this space take different approaches. Brex and Ramp focus heavily on corporate card integration, bundling expense tracking with their own card products. Expensify built its reputation on dead-simple receipt scanning. Zoho Expense appeals to smaller businesses already using Zoho's ecosystem. What they share is the core promise: automate receipt capture, enforce spending policies before money goes out the door, and sync everything to your accounting system without manual data entry.
At its heart, expense management software handles four things:
Expense tracking: Capturing receipts and logging purchases as they happen
Approval routing: Sending requests to the right manager based on amount or category
Reimbursement processing: Paying employees back for out-of-pocket costs
Reporting: Generating expense reports finance teams can actually use
Key features to look for in expense management software
Not every expense tool works the same way. Some are glorified receipt scanners; others are full-blown spend management platforms. Here's what separates the useful from the frustrating.
Automated receipt capture and OCR
OCR – optical character recognition – is the technology that reads receipt images and pulls out the important bits: merchant name, amount, date, category. Good OCR means employees photograph a receipt and the software fills in the expense form automatically, with modern systems reducing report preparation time by 75%. Bad OCR means you're still typing everything manually, which defeats the purpose.
Policy enforcement and approval workflows
The best expense tools catch policy violations before reimbursement, not after. You set rules – no meals over £50, no alcohol, pre-approval required above £500 – and the software enforces them automatically. Multi-level approval workflows route expenses to the right people based on amount, department, or expense type.
Real-time spending visibility and reporting
Dashboards show who's spending what, where budgets stand, and which categories are running hot. This matters most during month-end close when you're reconciling accounts and don't want surprises.
Corporate cards and virtual cards
Many expense platforms now issue their own cards. Virtual cards are particularly handy for subscriptions and one-time vendor payments because you can set specific limits and expiration dates. When the card is tied to the expense system, receipt matching happens automatically.
Expense reimbursement processing
For out-of-pocket expenses, the software handles paying employees back via direct deposit or payroll integration. The timeline matters here – nobody wants to wait three weeks to get reimbursed for a client dinner, especially since 70% of employees consider leaving their job when faced with constant reimbursement delays.
Accounting and ERP integrations
Your expense system connects to your accounting software, or you're just moving manual work from one place to another. QuickBooks and Xero integrations cover most SMBs. NetSuite and Sage handle mid-market. SAP and Oracle serve enterprise.
Travel and expense management
T&E – travel and expense – management handles business trips alongside regular expenses. This includes booking integrations, per diem tracking, and mileage reimbursement. If your team travels frequently, dedicated T&E features save significant time.
Multi-entity and multi-currency support
Growing businesses with multiple subsidiaries or international operations want expense software that handles different entities and currencies. Automatic currency conversion, entity-specific policies, and consolidated reporting across the organisation become important as you scale.
Mobile expense submission
Employees rarely make purchases at their desks. Mobile apps let them capture receipts immediately – at the restaurant, in the taxi, at the conference. The best apps work offline and sync when connectivity returns.
Security and compliance standards
Financial data requires serious protection. Look for ISO 27001 (information security management), SOC 2 (data handling controls), PCI-DSS (payment card standards), and GDPR compliance for European operations.
How to choose the right expense management software for your business
Features alone don't determine the right fit. Your company size, existing tech stack, and team dynamics all influence which platform actually works in practice.
Assess your company size and complexity
A 20-person startup has different priorities than a 2,000-person enterprise. Smaller teams often value simplicity and quick setup. Larger organisations want robust approval hierarchies, audit trails, and multi-entity support. Consider where you'll be in two to three years, not just today.
Evaluate integration requirements
Before choosing a platform, inventory your current tech stack. Which accounting software do you use? What about HR and payroll systems? The expense tool that integrates cleanly with your existing setup saves significant implementation headaches.
Consider ease of use and employee adoption
The best expense software is one employees actually use. If the interface is clunky or the mobile app frustrates people, they'll revert to old habits – or avoid submitting expenses altogether.
Compare automation capabilities
Automation depth varies significantly. Basic tools offer receipt scanning. Advanced platforms use intelligent categorisation to organise expenses, detect duplicates, and flag anomalies. More automation means less manual work for finance.
Review pricing and total cost of ownership
Pricing models differ across providers. Some charge per user monthly, others offer flat rates, and several provide free tiers for small teams. Watch for hidden costs like implementation fees, integration charges, or per-transaction pricing.
10 best expense management software tools compared
Here are the leading expense management platforms, each with different strengths depending on your situation.
Software | Best For | Key Strength | Card Offering | Notable Integration |
|---|---|---|---|---|
Spendesk | Mid-market companies | All-in-one spend management | Virtual + Physical | NetSuite, Xero, Sage |
Brex | Startups and tech companies | Corporate card rewards | Virtual + Physical | QuickBooks, NetSuite |
Ramp | Cost-conscious businesses | Savings insights | Virtual + Physical | QuickBooks, Sage |
Expensify | Small businesses | Receipt scanning simplicity | Physical | QuickBooks, Xero |
SAP Concur | Large enterprises | Comprehensive T&E | Partner cards | SAP, Oracle |
Zoho Expense | SMBs in Zoho ecosystem | Affordable pricing | N/A | Zoho Books, QuickBooks |
Pleo | European mid-market | Real-time spending oversight | Virtual + Physical | Xero, NetSuite |
Payhawk | Multi-entity businesses | Cards + payments + expenses | Virtual + Physical | NetSuite, Oracle |
Airbase | Mid-market companies | AP automation included | Virtual + Physical | NetSuite, Sage |
Coupa | Large enterprises | Procurement integration | Partner cards | SAP, Oracle |
Spendesk
Spendesk combines expense claims, corporate cards, invoice management, and budgeting in a single platform. The focus on policy adoption means automated enforcement rather than manual review. Apple Pay and Google Pay support makes mobile payments straightforward for employees.
Brex
Brex bundles corporate cards with expense tracking, primarily targeting startups and tech companies. Credit lines are based on company financials rather than personal credit, which appeals to venture-backed businesses.
Ramp
Ramp positions itself around cost savings. Intelligent features identify duplicate subscriptions and surface spending insights. The platform emphasises helping companies spend less, not just track what they've spent.
Expensify
Expensify is one of the most widely adopted expense tools, known for SmartScan receipt capture and a straightforward interface. The free tier makes it accessible for teams just getting started.
SAP Concur
SAP Concur handles complex T&E requirements including multi-leg trips, per diem calculations, and detailed audit trails. It integrates deeply with SAP's broader ecosystem.
Zoho Expense
Zoho Expense offers solid expense management at an affordable price, especially for businesses already using Zoho products. Multi-level approvals and mileage tracking work well for growing teams.
Pleo
Pleo is popular across Europe for smart company cards and real-time spending visibility. Automatic receipt matching and VAT recovery features appeal to European finance teams.
Payhawk
Payhawk combines cards, payments, and expense tracking with strong multi-entity support. The platform handles different currencies and subsidiaries well for international operations.
Airbase
Airbase includes accounts payable automation alongside expense management. This combination appeals to mid-market companies wanting to consolidate vendor payments and employee expenses.
Coupa
Coupa sits within a broader procurement and spend management suite. It's best suited for large organisations with complex purchasing requirements and existing procurement workflows.
Benefits of using employee expense management software
Why switch from spreadsheets to dedicated expense software? The advantages compound across the organisation.
Real-time spend visibility across teams
Finance teams see spending as it happens rather than discovering budget overruns at month-end. Early visibility means early intervention.
Reduced manual work and fewer errors
Automation eliminates the spreadsheet tracking that typically consumes 12-34 hours monthly for finance teams manually verifying receipts and correcting codes. OCR captures receipt data accurately, reducing typos and miscategorisations.
Improved policy compliance and control
Automated policy enforcement flags out-of-policy spending before reimbursement. Employees see the rules in real-time, which reduces violations in the first place.
Faster month-end close
When receipts are captured at the point of purchase and expenses are pre-categorised, reconciliation speeds up dramatically, helping companies cut their close cycle by 30-50%.
Scalable expense processes for growing companies
Cloud-based expense management grows with your business. Adding new employees, departments, or entities doesn't require rebuilding your processes.
How the expense reimbursement workflow works
Understanding the standard process helps you evaluate what to expect from any expense platform.
1. Employees capture receipts and enter expenses
The process starts when an employee makes a purchase. Using the mobile app or desktop, they photograph the receipt and the software auto-populates expense details.
2. Expenses are submitted for approval
Once complete, the employee submits for review. Depending on your workflow, the expense might go directly to their manager or route through a department approver first.
3. Managers review and approve requests
Managers receive notifications about pending expenses. They verify the purchase aligns with policy, check the receipt, and approve or reject.
4. Expense reports are generated automatically
Approved expenses compile into reports automatically. Finance teams can view reports by employee, department, project, or time period without manual assembly.
5. Data syncs to your accounting system
The platform exports approved expenses to your accounting software with the correct expense accounts, cost centres, and VAT codes.
6. Employees receive reimbursements
For out-of-pocket expenses, the system processes reimbursement via direct deposit or payroll integration.
The role of automation in expense report software
Modern technology now handles tasks that previously required manual review.
Smart categorisation: Assigns expense categories based on merchant data and past patterns
Duplicate detection: Identifies potential double submissions before approval
Anomaly flagging: Surfaces unusual spending patterns that might indicate errors
Receipt matching: Pairs receipts to card transactions automatically
These capabilities reduce the burden on finance teams whilst improving accuracy. As systems learn from your company's specific patterns, they become more effective over time.
How to simplify corporate expense management across your business
Getting expense management right starts with clear policies employees actually understand. Document what's reimbursable, what requires pre-approval, and what's out of bounds. Then choose a platform that enforces policies automatically rather than relying on manual review.
Prioritise employee adoption from day one. The most sophisticated expense software fails if people don't use it. Look for platforms with intuitive interfaces, mobile-first design, and minimal training requirements.
Finally, connect expense management to the broader spend picture. Expenses are just one piece of company spending – invoices, subscriptions, and procurement all matter too. Platforms that unify spending workflows give finance teams true visibility and control.
FAQs about expense management software
How much does expense management software typically cost?
Pricing varies by provider and model. Per-user pricing ranges from £5 to £15 monthly for basic plans, whilst enterprise solutions often require custom quotes. Several providers offer free tiers for small teams with limited features.
Can expense management software handle business travel expenses?
Yes, many platforms include dedicated T&E features for booking integration, per diem tracking, and mileage reimbursement.
What is the difference between expense management and spend management?
Expense management focuses on employee reimbursements and expense reports. Spend management is broader – it covers all company spending including procurement, invoices, and corporate cards.
How long does expense management software implementation take?
Implementation ranges from same-day setup for simple tools to several weeks for enterprise platforms with complex integrations. Mid-market solutions typically take one to two weeks.
Is cloud based expense management software secure for sensitive financial data?
Reputable providers maintain ISO 27001, SOC 2, and PCI-DSS certifications. Your financial data is often safer in a certified cloud platform than in local spreadsheets.
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