See how Tier Mobility streamlined employee spending with Spendesk
The Tier Mobility team uses Spendesk mainly to provide employees with a secure means of payment for online purchases with virtual cards, and to centralise the management of software subscriptions. For spending on the road, about 80 employees also have their own Spendesk Mastercard.
No standardized system to handle expenses from 950+ employees
Struggling to manage employee spend across three different entities
Difficulty paying suppliers on the road
Expense reimbursement automation, sent in a click
Personalized physical Spendesk cards for the operations team
Easy-to-generate virtual cards that work anywhere, including recurring subscriptions
With the slogan "change mobility for good," Berlin-based Tier has made it its mission to revolutionise mobility in cities with the help of e-scooters. Since the founding of Tier Mobility GmbH in 2018, the German provider's motorised scooters are rented in more than 110 cities in thirteen countries.
Tier's finance team is divided into General Ledger, Tax and Accounts Payable. The Accounts Payable team has been led by Carolina Padilla since September 2019, while Tier has been a Spendesk customer since April 2019.
You can't do it without a digital solution
Together with Pinky Bidla, Junior Account, Carolina takes care of the management of employee expenses, among other things. And with more than 950 colleagues, they add up. "Processing these expenses manually in Excel spreadsheets without a digital solution would not be possible."
The Tier Mobility team uses Spendesk mainly to provide employees with a secure means of payment for online purchases with virtual cards, and to centralise the management of software subscriptions.
Their colleague Christian Wallner helps Carolina and Pinky process invoices, and is responsible for, among other things, checking all transactions carried out via Spendesk and ensuring that employees have chosen the right spending categories.
Physical cards for the operations team
For spending on the road, about 80 employees also have their own Spendesk Mastercard. "Our operations team works with many small suppliers on a daily basis and often has to settle payments in advance. Without the physical Spendesk cards, this would not be possible," says accountant Pinky.
In total, Tier's finance team manages the expenses of three separate business units and their employees via Spendesk: Tier Mobility GmbH, Tier Operations, and Pushme Bikes. "The dashboard overview in Spendesk gives us a good way to keep track of our daily operations and make adjustments when necessary," explains Carolina. Her team can see all expenses at a glance, and the finances of the different entities are clearly separated.
Flexibility, overview & compliance
For Pinky, the issue of flexibility also plays a major role: "In a fast-growing company like Tier, many new employees or even entire departments are added in a short time. In Spendesk, we organise teams, departments and entities in the way that makes the most sense for us in the finance team."
The Accounts Payable team plans to introduce Spendesk's Play by the Rules feature. This allows clear rules to be set per user and team: Those who do not submit their receipts on time, for example, will receive an automatic reminder via the platform and can be temporarily blocked from new payments if they accumulate missing receipts. The number of missing receipts as well as the number of days after which a receipt is marked as late can be set individually for each employee and team.
"We need to make sure that we are compliant as a company. If that can be done in an automated way, of course that's all the better," says Carolina. For the future, she and her team are looking forward to the API interface with Netsuite, which will allow data from Spendesk to be transferred into the accounting software even faster.